Frequently Asked Questions

  • To track your order, simply check your confirmation email for the USPS tracking number. Once the package has this number, it will be added to your order information, allowing you to track its status.

  • We accept all major credit cards including VISA, Mastercard, American Express, Discover, and Diners Club. Additionally, we offer Shop Pay, allowing customers to securely save their shipping and payment details for faster checkout. Shop Pay is powered by Shopify and is free with Shopify Payments. We also accept digital wallet payments such as Apple Pay and Google Pay through Shopify Payments, enhancing convenience and security, especially for mobile transactions.

  • Once an order has been placed, modifications or cancellations may not be possible. However, please reach out to our customer support team at nobaddvibez@gmail.com as soon as possible with your order details, and we'll do our best to accommodate your request. Please note that if the order has already been processed or shipped, modifications or cancellations may not be feasible.

  • We have a 30-day return policy, allowing you to request a return within 30 days of receiving your item. To be eligible, your item must be in its original condition, unworn or unused, with tags, and in its original packaging. You'll need to provide the receipt or proof of purchase. To initiate a return, please contact us at nobaddvibez@gmail.com. If your return is accepted, we'll provide you with a return shipping label and instructions on how and where to send your package. Please note that items sent back without prior authorization will not be accepted. For any further questions regarding returns, feel free to reach out to us at nobaddvibez@gmail.com.

  • The processing and shipping time for orders vary depending on the product. Body butters are typically packed and ready for shipping within one to two days. On the other hand, resin crafts take about two to three days to make, so they are usually ready to ship within five to six days after the order is placed. Shipping duration depends on your location and the shipping option you choose. Overall shipping time is subject to USPS delivery times.

  • Yes, you can sign up for email updates or newsletters. When you visit our website, you'll be prompted to join our newsletter. Alternatively, you can sign up at the bottom of the page.

  • For best results, you can apply the body butter whenever you feel your skin needs extra moisture. For soft and hydrated skin, consider applying it two to three times a day. Simply massage the body butter onto clean, dry skin, focusing on areas prone to dryness or roughness. Enjoy the luxurious hydration and nourishment it provides for a silky-smooth feel.

  • Yes, our body butters are suitable for all skin types. While some body butters may be specifically formulated for dry skin, others might cater to sensitive skin. It ultimately depends on your individual skincare needs and preferences. We offer a range of options to accommodate various skin types, ensuring everyone can find a suitable product for their needs.

  • The ingredients used in our body butters may vary depending on the specific product. However, overall, we use a combination of nourishing butters such as Shea, mango, Kokum, and cocoa butter, along with a selection of carrier oils including almond, apricot, jojoba, hemp, vitamin E, castor, avocado, and grapeseed oil. These ingredients are carefully chosen for their moisturizing and nourishing properties, ensuring our body butters provide your skin with the hydration and care it deserves.

  • Yes, our body butters are colored with mica. Additionally, some body butters are scented with natural essential oils, while others may contain artificial fragrances.

  • Yes, our body butters are cruelty-free. They are made without harming any animals, and they are not tested on animals.

  • No, unfortunately, we do not accept returns or exchanges for body butters. To be eligible for a return, the item must be in its original condition, unworn or unused, with tags, and in its original packaging.

  • Using body butter offers a multitude of benefits for the skin. Its thick, rich butter base provides a protective barrier against dryness, making it ideal for nourishing and hydrating even the most parched skin. Additionally, body butter aids in skin recovery, making it a go-to solution for soothing dry, rough patches. Some formulations of body butter may even help reduce the appearance of stretch marks and scars, thanks to their nutrient-rich ingredients and fatty acids. By delivering essential vitamins and moisture to the skin, body butter promotes rejuvenation, resulting in a healthier, more youthful complexion. Overall, incorporating body butter into your skincare routine can help maintain supple, radiant skin for a glowing, youthful appearance.